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This company lies to you and disregards their own contract/guaranteed delivery dates - use caution if you have a tight timeline (like a full week). We contacted them to hold them accountable to the delivery date, as we had no information from them on what time they were to arrive. In doing so we found out they were not arriving on the guaranteed delivery date, but two days later. Dale and Bobby provided a guaranteed delivery date, onsite and through the entire contracting process, when we were working on the front end of the move. We even pushed up our move out date to another state, by a full week, to get our items to us in another state by the guaranteed date, regardless they were still two days late to arrive to return our items to us. When we called, we spoke with Jon, the sales manager, who apparently runs the company, as he himself stated you can't speak to his manager as he is the CEO of the company and there is no one above him. This makes zero sense that the sales manager is handling logistics and leading the company without a boss above him but the CEO, but regardless, he was nothing but unhelpful, disrespectful, and condescending - especially towards me (a woman) when I called after he spoke to only my husband prior to our interaction. He was arrogant and rude from call one, didn't care that his team was late at all and withholding our belongings by not unloading or starting the process of unloading while my husband was getting the check for them. FYI gettin
I moved from Oakland (Fruitvale) to San Ramon (Crow Canyon), yesterday (4.7.21). I moved from a 1650 sf house to a 3 br apartment upstairs (17 steps). I was amazed with how well Ivan and his crew did. I had done a good job with 60 boxes, but they also had to deal with a 1973 pinball game, 2 bedrooms, bikes, and 3 large wall hangings and 4 lamps which weren't wrapped. They were very fair in the pricing for the extra boxing/packaging. They worked straight through were extremely friendly, took a lot of precautions to keep from damaging or scuffing floors and walls. I was given an 8-10 am arrival time, and they called at 8am sharp. It was a great move experience and they helped immensely in taking that additional stress off when I really didn't need it. The pricing was right in line with the quote, including the additional packaging. Great job.
The team was fast, arrived on time, and super friendly. Our furniture was handled with care and wrapped really well.
Martin and his crew from upline were fantastic to work with. They were very professional and efficient! We had a lot of unforeseen items and they were very understanding and accommodating! Can't be happier. Great service. We already recommended them to a friend.
Outstanding, courteous, helpful, and very kind service from your three employees. I will definitely recommend your services and hope to use again in the future. I very much appreciate you he high standard and quality customer care! Martin, Moe, and Angel were today’s workers??
The Upline crew was amazing. They were on time, followed all Covid protocols, professional and kind. They finished the job and took time and care with my furniture. Martin, Alex and Noe are awesome, In addition, Everyone I have worked with in sales to dispatch/ John to Dale to Jessica and Nelson was also amazing. I am so thankful to have found such a reputable moving company like Upline Moving.
My households were moved from Santa Clara, CA to Spring, TX. On 5th Feb, i got the delivery. Both KHAN and REDHA were highly cooperative and friendly. The way they spoke and delivered the items are AMAZING. Thanks a lot to both.
Can I just say Upline Moving Company is the most fastest, generous, and well trained moving company! I had moved from Hayward, California to Dallas, Texas and they made my move very easy with no stress at all. All my furniture was well wrapped and protected, the workers were very diligent and considering. Highly recommend this company for any long distance and/or local moves!
I was very happy with my move there on time very professional very friendly very hard working guys would not go any where else
Best movers in the business! Would not go with any other company.
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